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    , {{gameSystem}}

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  • We are looking for a(n)

    (Junior) Analyst*

    City: Frankfurt am Main, Germany


    • Working with key stakeholders to understand analytics requirements and reporting needs
    • Creating actionable reports and dashboards with relevant metrics/KPIs for European Customer Care activities, by making sense of large amounts of (big) data from various channels (e.g. customer service, repairs, device usage etc.)
    • Conducting ad-hoc analysis tailored to specific needs of various internal stakeholders
    • Contributing to development of efficient forecast models (e.g. for call volume and call center agent forecast)
    • Supporting internal data related projects, e.g. integration of additional data/sources into existing systems, databases and reports


    • Degree-level education in Business, Business Informatics, Statistics or Mathematics
    • Skills in data analysis (e.g. in the field of Customer Service and/or other After-Sales areas)
    • Passionate and knowledgeable in working with big data environment (e.g. AWS, MS SQL Server, BigQuery)
    • Experience with reporting and BI tools e.g. Tableau
    • Profound knowledge of Excel, SQL
    • Very good skills in written and spoken English
    • A very precise, well-structured, responsible approach to work and analytic mindset
    • Interest in video games and the video games market

    Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.

    Level up!

    Thanks to our products Nintendo Switch and Nintendo 3DS, we are one of the leading manufacturers of video games and consoles in the field of Interactive Entertainment. Our intention is to reach everyone with our products – regardless of age, gender or experience with games. A strong and motivated team, superior quality, new concepts, the creative development and implementation of game ideas, combined with a sophisticated sales strategy, enable us to constantly surprise you with new and innovative products.

    * With this job advertisement, we would like to encourage people of all genders to apply. Therefore, we refrain from explicitly mentioning any gender. Our company is opposed to gender-based discrimination, as well as discrimination based on other legally protected characteristics.